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We have put together brief answers to common questions about the Atlassian products and our work. Аlso we have posted legal documents that form the basis of our activities and sale of licenses for the Atlassian products
Explore Atlassian product features and Toolstrek activities
Questions and answers
What does the status of an Atlassian partner mean?
Atlassian partners are the companies that provide counselling, sales and technical services for the impementation of the Atlassian products. The partners’ programs have levels determined by knowledge and experience of work with the Atlassian products.
The company Toolstrek has extensive expertise and long experience in working with the Atlassian products and is an Atlassian Platinum Solution Partner. The official partnership agreement between the company Atlassianand the companyToolstrek can be found below on this page.
The company Toolstrek has extensive expertise and long experience in working with the Atlassian products and is an Atlassian Platinum Solution Partner. The official partnership agreement between the company Atlassianand the companyToolstrek can be found below on this page.
What are Atlassian products?
An Atlassian product is either a software (for instance, Jira Software, JiraServiceDesk, JiraCore, Confluence, Bitbucket, Crowd, Sourcetree) or e-cloud services (for instance, JiraSoftware, JiraServiceDesk, JiraCore, Confluence, Bitbucket, AtlassianAccess, AtlassianCloudAppsand others).
Each product includes the Atlassian technical support for the entire paid period. Depending on the product type, either the AtlassianSoftwareLicenseAgreement or the AtlassianCloudTermsofService apply to the relationship of the parties.
At the same time, in the cited documents, Atlassianitself claims that there are elements of software in the services and there are services in the software. That is why to many products, both documents are applied. Our employees will tell you more about the Atlassianproducts.
Each product includes the Atlassian technical support for the entire paid period. Depending on the product type, either the AtlassianSoftwareLicenseAgreement or the AtlassianCloudTermsofService apply to the relationship of the parties.
At the same time, in the cited documents, Atlassianitself claims that there are elements of software in the services and there are services in the software. That is why to many products, both documents are applied. Our employees will tell you more about the Atlassianproducts.
Why doesn’t Toolstrek sell the Atlassian products under a sublicense?
The thing is that Atlassian expressly prohibits any forms of sublicense agreements for the experts. Furthermore, the expert agreement does not provide for the rights to sublicense. The position of Atlassiancan be found below on this page.
Why doesn’t Toolstrek sell the Atlassian products by delivery?
By delivery, only a “shrink-wrap” license can be sold as commodities and materials. As the name implies, this is a box with the software installation kit inside. Atlassiandoes not sell“shrink-wrap” licenses, соnsequently an attemp to interpret the transaction of the product purhase as delivery will be assessed by the regulatory authorities as sublicense agreement, for which we have no rights. There are also other reasons.
More details — ask our specialists.
More details — ask our specialists.
Is it possible to sell licenses or work remotely?
Yes, even during the self-isolation period we continued to provide remote services. As to the document circulation, we try to work via electronic document management.
Questions and answers
What does the status of an Atlassian partner mean?
Atlassianpartners are the companies that provide counselling, sales and technical services for the impementation of the Atlassian products. The partners’ programs have levels determined by knowledge and experience of work with the Atlassian products.
The company Toolstrek has extensive expertise and long experience in working with theAtlassianproducts and is anAtlassianPlatinumSolutionPartner. The official partnership agreement between the company Atlassianand the companyToolstrek can be found below on this page.
The company Toolstrek has extensive expertise and long experience in working with theAtlassianproducts and is anAtlassianPlatinumSolutionPartner. The official partnership agreement between the company Atlassianand the companyToolstrek can be found below on this page.
What are Atlassian products?
An Atlassian product is either a software (for instance, Jira Software, JiraServiceDesk, JiraCore, Confluence, Bitbucket, Crowd, Sourcetree) or e-cloud services (for instance, JiraSoftware, JiraServiceDesk, JiraCore, Confluence, Bitbucket, AtlassianAccess, AtlassianCloudAppsand others).
Each product includes the Atlassian technical support for the entire paid period. Depending on the product type, either the AtlassianSoftwareLicenseAgreement or the AtlassianCloudTermsofService apply to the relationship of the parties.
At the same time, in the cited documents, Atlassianitself claims that there are elements of software in the services and there are services in the software. That is why to many products, both documents are applied. Our employees will tell you more about the Atlassianproducts.
Each product includes the Atlassian technical support for the entire paid period. Depending on the product type, either the AtlassianSoftwareLicenseAgreement or the AtlassianCloudTermsofService apply to the relationship of the parties.
At the same time, in the cited documents, Atlassianitself claims that there are elements of software in the services and there are services in the software. That is why to many products, both documents are applied. Our employees will tell you more about the Atlassianproducts.
Why doesn’tToolstreksell theAtlassian products under a sublicense?
The thing is that Atlassianexpressly prohibits any forms of sublicense agreements for the experts. Furthermore, the expert agreement does not provide for the rights to sublicense. The position of Atlassiancan be found below on this page.
Why doesn’t Toolstrek sell the Atlassian products by delivery?
By delivery, only a “shrink-wrap” license can be sold as commodities and materials. As the name implies, this is a box with the software installation kit inside. Atlassiandoes not sell“shrink-wrap” licenses, соnsequently an attemp to interpret the transaction of the product purhase as delivery will be assessed by the regulatory authorities as sublicense agreement, for which we have no rights. There are also other reasons.
More details — ask our specialists.
More details — ask our specialists.
Is it possible to sell licenses or work remotely?
Yes, even during the self-isolation period we continued to provide remote services. As to the document circulation, we try to work via electronic document management.
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Did not find a solution for your business?
Submit an application, we will contact you for advisory assistance
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