Customer-centric service desk

Фото аватара
Dmitrijs Bebriss

May 14, 2025

IT service management
Management and leadership
Customer-centric service desk

If you want to be in business longer and thrive more than your competitors, you need to focus on the people that help you generate the money that you need to keep going. One of the ways to achieve this is to optimize your customer support services by using a customer-centric service desk. Many companies claim to be putting their customers first, but this is usually not true when you look at how they run their day-to-day tasks.

How building a customer-centric service desk may bolster your business:

1. It will turn prospects into loyal customers.

2. It will make your brand stand out

3. It will make your support team more effective

Jira Service Management has been built with a customer-centric idea in mind. All the tools needed to make your customer feel comfortable are in place, start your journey to the best customer service today!

Keep reading

The value of business analysis in process automation projects
Фото аватара
Irina Pozdnyakova - 06.09.2024

The value of business analysis in process automation projects

End-to-end processes
Learn more arrow-left
Managing monday.com in-house: A costly choice?
Фото аватара
Elina Krumina-Priede - 02.04.2025

Managing monday.com in-house: A costly choice?

Management and leadership
monday.com
Learn more arrow-left
Getting familiarized with new Jira instance
Фото аватара
Dmitrijs Bebriss - 17.07.2024

Getting familiarized with new Jira instance

About ToolsTrek
Learn more arrow-left