What are you powering up?
Transparency at every level
- Helicopter view – fast and in numbers
- Workload and capacity management
- Clear relations: from strategic initiative to subtask
How can this be combined?
- Agile and rigid methodologies
- Project teams and functional departments
- Distributed teams and shared resources
Scope management
All types of views for easy task management in a project: Kanban boards, Gantt charts, numbered lists, personal tasks, team tasks, dependencies, and templates – to quickly navigate through all levels of project tasks
Cost management
The total cost of a project or product goes beyond just material expenses. By utilizing time tracking for specialists and efficiently assigning cost centers, you can manage your budget effectively and tackle issues before they escalate
Timeline management
Whatever your preferred way of working with a plan or project schedule – whether it's a timeline, Gantt chart, calendar, variance management, baseline, or critical path – you'll always know which tasks will be completed on time and where delays exist
Resource management
Managing shared resources and distributed teams can be a challenge. With user-friendly workload planning tools, your teams will avoid both overload and downtime, working under optimally balanced conditions
Convenient planning
What project management or product creation methodology do you follow? Scrum? Agile? Waterfall? Or perhaps all at once? A convenient tool will allow you to plan and monitor task progress at the project, portfolio, or initiative level, supporting any combination of management styles
Clear execution
In high-pressure situations, it's crucial for team leaders and contributors to have a complete list of both project and non-project tasks, all with clear, cross-priority levels. Knowing which task to tackle next makes work more productive
Efficient decision-making
No matter how projects are structured at the individual level, the project office and management will have a standardized view of overall progress...
Capacity and utilization
Clear insights into the availability of people, teams, and resources will help you create a well-balanced and realistic project schedule that aligns with your teams' workloads. Minimize downtime and avoid last-minute crunches by allocating project tasks while considering your teams' ongoing operational work
Build up customer support service
- Proactive issue resolution
- Plain and customer-friendly portal
- Streamlined and measurable workflow
Ask yourself:
- What if a significant portion of requestscould be resolved before they are even created?
- How does requesting additional details from customers affect resolution time and overall customer experience?
- Is there a way to ensure that customers' expectations are correctly understood and consistently met?
- Do we treat internal customers as well as external ones?
The best ticket is the one that is not created
Analyze customer cases and feedback, connect a comprehensive knowledge base, and notify customers about outages to resolve many issues before a request is made.
Visible insights
Measure various parameters and visualize statistics across different dimensions to identify growth opportunities and assess performance.
Cost-effective solutions
Automate routine tasks, eliminate searching, and ensure transparency in priorities to speed up inquiry processing and reduce its cost.
External and internal services
Boost employee loyalty by offering all internal company services (IT, legal, office and more) through a single, user-friendly portal.
Exceptional customer experience
Imagine a support process where customers can easily reach out through any channel they prefer. They stay in the loop with clear updates at every stage of their ticket's journey. All their tickets are organized in one central place, making it easy for them to track past and present issues. Meanwhile, ongoing feedback helps fine-tune the service, ensuring it keeps getting better.
Prioritization of queries
There is no need to sort out inquiries manually: they will automatically be prioritized according to your set preferences. Employees no longer need to decide which ticket to resolve next, allowing them to focus on their work and address the most urgent tickets first.
Everything at hand
Provide the support team with full customer-related information collected from all available points, consolidated on one page. No more searching across various systems—resolve issues quickly and efficiently!
A place where everyone comes together
- Keep connected, informed, and upskilled — all in one spot
- HR services at your fingertips
- Easy access via mobile
Is that an issue?
- It can be tough to get people talking and involved
- Employees are unsure where to seek help
- Communicating crucial updates to everyone is no simple task
Simplicity and transparency
All your corporate information in one easy-to-use portal. HR services are right alongside everything else. Enjoy unified authentication, seamless navigation, and a user-friendly interface
Communication across all levels
Interaction flows in every direction: between the company and employees, among colleagues, and back to the company. The portal offers various communication tools: news, blogs, announcements, to support both formal and informal conversations
Complete remote access
A team that works outside the office is still a team. The portal is accessible anytime, anywhere in the world, thanks to mobile app and electronic signature. And yes, it's completely legal
Unified knowledge base
The portal is built on a cutting-edge knowledge management tool, naturally including team knowledge base features like flexible permissions, search, content deduplication, visual elements, and much more, all provided right out of the box
Comprehensible inquiry forms will speed up the processing of queries
There is no more need to specify the exact problem of the customer. Create the inquiry form that will allow the customer to tell about his needs clearly and explicitly
A unified environment for all HR-related processes
Encourage employees to make offers, share their ideas and achievements. Create a single space for social life inside the company to increase your team involvement
A mobile app for those away from their computers
Do entire teams work remotely or travel? Keep them engaged in all processes from afar. There's no need to visit the office to sign documents anymore, and they can stay informed about all important events and participate in discussions
Secure uninterrupted support of your customers
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