🤓 everything you need to prove that you follow your business processes is recorded automatically with the full changelog (who, when, what, who approved, who checked)
😇 less training for employees is required since the system partly manages the process
🤖 annual checks could not be forgotten because Jira will create a ticket to remember
At Toolstrek we prefer to have internal checks every quarter, and it's not the special team that conducts an internal audit. We check each other - support team audits project managers, system administrators ask questions to developers and etc.
Atlassian Jira and Confluence play a crucial role in providing our services and the same goes for audit purpose.