While they're busy proofing the maturity of our IT service business processes I'd like to use this occasion to say a few words about how Jira could help your team while preparing for any kind of audit: 🤓 everything you need to prove that you follow your business processes is recorded automatically with the full changelog (who, when, what, who approved, who checked) 😇 less training for employees is required since the system partly manages the process 🤖 annual checks could not be forgotten because Jira will create a ticket to remember At Toolstrek we prefer to have internal checks every quarter, and it's not the special team that conducts an internal audit. We check each other - support team audits project managers, system administrators ask questions to developers and etc. Atlassian Jira and Confluence play a crucial role in providing our services and the same goes for audit purpose.